Terms & Conditions

Updated 15 September 2026 — Applies to participating venues only

Participating venues (current): Olde Tudor Hotel (Prospect) and Foreshore Hotel (Lauderdale). | “Bayside Hotel (St Helens) is not a participating venue.”
Operator: PGH Tas Operations Pty Ltd (ABN 53 476 648 511)

1. Membership
1.1 You can apply online via participating venue websites or in-venue. Membership is available to individuals aged 18+; proof of age may be required.
1.2 By joining or using the program, you agree to these Terms & Conditions (as amended from time to time).
1.3 Please advise us promptly if your details change, or if your card is lost or stolen. Replacement cards may attract a fee and are available from participating venues.
1.4 Points and benefits will not accrue until you are a member. You can check your balance in venue or online. Disputes should be emailed to everydayrewardsclub@pghgroup.com.au.
1.5 We may suspend or cancel your membership if you breach these Terms, misuse benefits, provide misleading information, or your account is inactive for 12 months.
1.6 You may cancel at any time by emailing everydayrewardsclub@pghgroup.com.au. Unused benefits and points may be forfeited after cancellation.
1.7 Membership cards are not credit or charge cards, are not transferable, and remain our property.
1.8 Any tax or duty arising from participation is your responsibility.

2. Earning Points & Member Benefits
2.1 Members will accumulate rewards equivalent to 2% of the purchase price of eligible alcoholic and non-alcoholic drinks purchased at participating venues.
2.2 The 2% drink reward applies to alcoholic and non-alcoholic drinks purchased from participating venue bar, bistro and gaming lounge locations, excluding promotional products, promotional offers and any other products specifically excluded by the Operator.
2.3 Members receive exclusive member pricing on selected food menu items at participating venues. Member pricing is available only where specifically identified or offered by the participating venue and may be changed, withdrawn or varied from time to time.
2.4 Member food pricing and eligible drink purchases apply only to purchases made from bar, bistro and gaming lounge locations. Purchases made from other locations, outlets, third-party operators or non-participating venues do not qualify unless expressly approved by the Operator.
2.5 From 1 November 2026, rewards accrual and redemption at bottle shop locations will no longer be available under the Everyday Rewards Club.
2.6 Members will not be able to redeem Everyday Rewards Club points at Foreshore Hotel Bottle O or The Olde Tudor Bottle O.
2.7 Foreshore Hotel and Olde Tudor Hotel Bottle O will be participating in ALM’s National “My Bottle O Rewards” program.
2.8 Members must present their membership card or otherwise identify themselves as a member before the transaction is finalised in order to receive applicable member pricing and/or accumulate rewards. Points may not be credited retrospectively unless approved by the Operator.
2.9 The Operator may determine which products, transactions and promotions are eligible for rewards or member pricing and may vary the applicable rates, exclusions and benefits from time to time.
2.10 Points and benefits are not cash, are not legal tender, and cannot be sold or transferred except where expressly permitted by the Operator.
2.11 Minimum spend requirements, accumulation caps, redemption conditions or surcharges may apply to certain transactions.
2.12 Promotional sign-up, bonus points and other promotional offers, if available, are subject to their specific terms and may be changed or withdrawn at any time.
2.13 Member discounts, rewards accrual and points redemption are available only for eligible purchases made directly at the participating venue’s counter or designated in-venue ordering points. To ensure the program can be administered consistently, these benefits are not available for orders placed through or processed by third-party ordering, delivery or digital ordering platforms, including, but not limited to, Uber Eats, DoorDash, Menulog, Me&U, Chewzie Menulog or any other third-party platform that may be available at the participating venue from time to time. We appreciate that these platforms provide convenient ordering options; however, purchases made through these services are not eligible for member discounts, rewards points accrual or points redemption unless expressly approved by the Operator.

3. Adjustments & Expiry
3.1 We may correct your rewards balance for errors, reversals, refunds, cancelled transactions or other adjustments.
3.2 Unredeemed points and benefits may expire after a period of account inactivity (e.g. 12 months) or as otherwise notified to members.

4. Changes, Suspension & Liability
4.1 We may change these Terms & Conditions, including the earning, redemption, member pricing and eligibility rules, at any time. Where practical, we will provide notice in venue and/or online. Continuing to use the program after changes take effect constitutes acceptance of the updated Terms & Conditions.
4.2 We may change which goods and services qualify for rewards or member pricing, including applicable accumulation rates and exclusions, without prior notice where permitted by law.
4.3 We may suspend or end the program at any time. To the extent permitted by law, we are not liable for loss arising in connection with the program, except where caused by our negligence or wilful misconduct. Your statutory rights are not affected.

5. Privacy
5.1 We collect and use your personal information to operate the program, including administering rewards, member pricing, offers and communications, in accordance with our Privacy Policy.
5.2 We may share program data with service providers (e.g. program platform and IT suppliers) for administration, analytics, marketing where permitted, and support.
5.3 You can access or update your details, or opt out of marketing, by contacting everydayrewardsclub@pghgroup.com.au.

6. Contact
Everyday Rewards Club — PGH Tas Operations Pty Ltd
ABN: 53 476 648 511
Email: everydayrewardsclub@pghgroup.com.au
Everyday Rewards Club — PGH Tas Operations Pty Ltd